Dynamics 365 is the only cloud-primarily based solution that offers all that you need for CRM and ERP, in a single place. It was built by Microsoft for optimum flexibility and extensibility. It basically unifies these capabilities into applications that work seamlessly together throughout:
Operations:
Beforehand known as Microsoft Dynamics AX, the operations module incorporates all the financials and operations functionality of Dynamics AX.
Sales:
This is the core functionality of Dynamics CRM; with all the lead management and sales process functionality you would ever want as a salesperson.
Marketing:
At launch, Microsoft announced a companionship with Adobe for the advertising portion of Dynamics 365; given their discontinuation of Microsoft Dynamics Marketing.
Buyer Service:
The Customer Service module integrates CRM functionality, new functionality, existing Parature functionality, and more Microsoft companionships.
Project Service:
For project-based mostly companies, the Project Service module permits for the estimation and scheduling of projects in Dynamics 365. Great for professional services organizations! This module was previously available as a Dynamics CRM extension.
Field Service:
For businesses with field agents or workers, this extra module leverages the mobility of the Microsoft cloud and delivers further features these organizations will discover handy. This module was additionally previously available as a Dynamics CRM extension.
Why does an organization want Dynamics 365?
10 advantages in your company:
1. Begin with what you need and add apps as your wants change
Dynamics 365 is built to be simple. Use particular person apps that work each on their own or collectively — so you possibly can create the solution that matches your needs. When your scenario changes and new needs are wanted, you discover the applications that allow you to grow.
2. Understand your clients in a completely new manner
Dynamics 365 brings collectively any kind of customer data so you get the complete image of the customers. You should use pre-built KPIs to truly understand the customer journey with real-time updates. You get the ability to personalize the shopper expertise and to simply measure and track the health of buyer relationships.
3. Flexibility
Having a monthly operational value and a subscription mannequin is way more versatile than having capital costs. It has the potential to be much cheaper as you only purchase what you need. Additionally, Dynamics 365 eliminates the necessity to manage your own data middle and servers, which can lead to significant savings.
4. Simplicity
Dynamics 365 relies on purchase subscriptions by role. You only should subscribe folks to the work they really do and never buy a single large license covering all roles.
5. Ease of Use
Dynamics 365 is based on Microsoft’s new app market, AppSource, the place you can simply search and find the apps that you just and your company need. This makes the answer easy to understand and use. When your wants change, you may easily seek for an app that may assist you.
6. Scalability
Dynamics 365 comes with a monthly subscription, giving you the ability to scale up and down when your needs change, for example in relation to Christmas or vacations. Only pay for what you want, while you need it.
7. Agility
Dynamics 365 will remodel the way you handle buyer data and day by day situations. You possibly can dissolve obstacles between crucial business platforms and make your data start working together. Core to this concept is the Microsoft Common Data Model that is a shared enterprise database. It is the glue that connects all data and processes collectively, so you can say good bye to silos of information.
8. Increase productivity
Dynamics 365 makes workers more productive, because they’ve access to both the insights they need to make the best selections and the tools they need to do their work. By combining ERP, CRM, Office, and additional apps into one, cloud-based mostly expertise on a typical data mannequin, you might have a folks-centric platform that makes staff day by day work easier.
9. Intelligent
Dynamics 365 gives you access to Real-Time Insights with Constructed-In Predictive Analytics. Power BI, Cortana Intelligence and Azure Machine Studying are all natively embedded, so you have got access to predictive insights, prescriptive advice and motionable next steps.
10. Safe
Dynamics 365 is a cloud-based mostly resolution that options strong security and access controls for apps and data which are constructed into the cloud companies, including the physical datacentre, network connectivity, service hosting platform, and user and administrator access.
If you have any type of questions relating to where and how you can utilize Microsoft Dynamics 365 Certified Associate, you can contact us at the webpage.
آخرین دیدگاه ها