In addition, I manage and am part owner of Chainsmoker, all original rock band, established in 1997, that has 45 songs, 3 Cd’s and a large range of fans. We played the actual Hartford, CT area. Avoid a public announcement to everyone that your business is undergoing and implementing six sigma. This may cause expectations […]
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The Quality Management Process
First we spoke to customer regarding the various issues we faced and convinced them to change all tickets raised during data load to Business support/Customer support ticket and here we were in employment to avoid 60% tickets as SLA missed. But problem still persists so that load taking longer time customer were willing take a […]
Quality Management – Methods Of Improvement
In earlier 1990’s, I co-owned and operated a small business that specialized in commercial services. Our major contract was cleaning office buildings and hangars at Bradley Airport. A new consequence of the location of the work, we were treated to to undergo a arrest background check and be bonded. At the same time, my 2nd […]